6hbaji Privacy Policy
Your personal information is completely safe with us. This policy describes in detail how 6hbaji collects, uses, and protects your information.
1. Introduction and Applicability
6hbaji ("we", "our", "platform") is an online betting and casino platform operated for players in Bangladesh. This privacy policy ("policy") applies to every individual ("you", "user") who uses our website, mobile application, and related services.
We take your privacy very seriously. Through this policy, we aim to make clear what types of information we collect, why we collect it, how we use it, and what steps we take to protect your information. By continuing to use our platform, you are considered to have consented to all the terms of this policy.
Our services are for people aged 21 and above only. If you are under this age, please refrain from using our platform.
2. What Information We Collect
6hbaji collects various types of information. These are described in detail below:
Personal Identity Information
- Full name and date of birth
- Email address and contact information
- National ID or passport number (for verification)
- Residential address
Financial Information
- bKash, Nagad, Rocket, Upay, or bank account details
- Transaction history and amounts
- Deposit and withdrawal records
- Wallet ID or bank account number
Technical and Device Information
- IP address and device identity
- Browser type and version
- Operating system information
- Login time and session data
Gaming Activity Information
- Play history and betting records
- Bonus and reward usage information
- Preferred game categories and activity
- Time spent on the platform
3. Purpose of Using Information
6hbaji uses collected information for specific and legitimate purposes. We use your information for the following reasons:
Account Management and Verification
Your personal information is used for registration, login, and identity verification. This helps keep our platform secure and restricted to adults only. This information is also required to complete the KYC process.
Financial Transaction Processing
Financial information is used to process your deposit and withdrawal requests, provide bonuses, and ensure the accuracy of transactions. Records are kept for all deposits starting from ৳100 and for withdrawals above ৳800.
Customer Support
Our 24/7 live chat support team can view your account information to resolve your issues. This is essential for providing you with fast and effective assistance.
Fraud Prevention and Security
Technical data is analyzed to ensure platform security and detect irregular activity. This keeps the experience safe for all players.
Service Improvement and Personalization
We use gaming preference and activity data to further improve your experience. This information is also used to provide relevant offers, bonuses, and new game recommendations.
Meeting Legal Obligations
It is our responsibility to retain certain information in order to comply with applicable laws and regulations. This information is necessary to comply with Anti-Money Laundering (AML) regulations.
4. Cookies and Tracking Technologies
6hbaji uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.
Essential Cookies
These cookies are essential for the core operation of the platform. They are used to maintain login sessions and ensure security. These cookies cannot be disabled.
Analytical Cookies
These cookies are used to analyze platform usage and improve services. They allow us to know which pages are visited most and how users navigate.
Preference Cookies
These cookies are used to save your language preferences, theme settings, and other customizations. This means you do not have to reset your preferences each time you log in.
Cookie Controls
You can control or disable non-essential cookies through your browser settings. However, please note that disabling some cookies may limit platform functionality and affect your gaming experience.
5. Sharing Information with Third Parties
6hbaji does not sell or rent your personal information. However, information may be shared in a limited way with third parties in the following situations:
Payment Processors
Necessary financial information is shared with the relevant payment providers for processing bKash, Nagad, Rocket, Upay, and bank transfers. These third parties follow their own strict privacy policies.
Game Providers
Game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming sometimes process gameplay-related data. This is limited solely to the purpose of providing game services.
Legal Authorities
Necessary information may be provided to meet legal obligations, comply with court orders, or respond to requests from authorities. In such cases, only the minimum required information is shared.
Our Commitment
We ensure that all our third-party partners maintain the same level of data protection standards. Our agreements with them clearly specify data protection terms.
6. Data Security Measures
6hbaji takes the highest technical and administrative measures to protect your personal and financial information. Our security infrastructure consists of the following layers:
SSL Encryption
All data transmissions are secured through 256-bit SSL encryption.
Firewall Protection
An advanced firewall system prevents unauthorized access.
Two-Factor Verification
Two-factor authentication (2FA) is available to protect your account.
Regular Audits
Security measures are regularly audited and updated.
Important Note
Although we strive to ensure the highest level of security, no internet-based system is completely safe. Therefore, never share your password with anyone, and immediately report any suspicious activity to us via live chat or email.
7. Data Retention Period
6hbaji retains your information only for as long as necessary. We follow the policy below in determining the retention period:
Active Account Information
All profile information is retained for as long as your account is active. Each login session and gaming history is maintained for the required period.
Information After Account Closure
Even after an account is closed, certain information is retained for the period required by law in order to meet legal obligations. After this period, the information is securely deleted.
Financial Transaction Records
Records of transactions completed via bKash, Nagad, Rocket, or other methods are retained for a specified period in accordance with Anti-Money Laundering regulations.
Support Communication Records
Communications made to customer support (live chat and email) are retained for a set period for service quality improvement and dispute resolution.
8. Your Rights
As a registered user of the 6hbaji platform, you have the following rights regarding your own information:
Right to Access Information
You have the right to know what information we hold about you. Upon request through support at any time, we will provide a copy of the information.
Right to Correct Information
You have the right to correct any errors in your information. You can update your information through account settings or via support.
Right to Delete Information
In certain circumstances, you have the right to request deletion of your personal information, though exceptions may apply where legal obligations exist.
Right to Object to Processing
You have the right to object to the processing of your information for specific purposes. The option to opt out of marketing communications is also provided.
Right to Data Portability
You have the right to receive your own data in a structured, machine-readable format. This request can be made directly through the support team.
Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be restricted.
How to Exercise Your Rights
To exercise any of the above rights, contact our 24/7 live chat support or email us at [email protected]. We will respond to your request as quickly as possible.
9. Protection of Minors
21+ Age Restriction
6hbaji strictly prohibits the use of the platform by anyone under 21 years of age. We conduct an age verification process at the time of registration and do not knowingly collect or retain any information from minors.
If we confirm that a minor has registered on our platform, that account will be immediately closed and the associated information will be deleted. If you are aware that a minor is using our platform, please contact us.
10. Changes to the Privacy Policy
6hbaji may update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:
Platform Notification
You will be informed about the policy changes on your first login after the update, and consent to the new policy will be obtained.
Email Notification
For significant changes, a notification will be sent to your registered email address.
Date Update
The "Last Updated" date at the top of this page is always kept current, so you can tell whether you are viewing the latest version.
If you continue to use the platform after changes have been made, you are considered to have consented to the updated policy. If you do not agree with the changes, please contact the support team to close your account.
11. Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us. Our team is always ready to assist you.
24/7 Live Chat Support
Use our live chat for instant support. Our Bengali-speaking support team is available 24 hours a day, 7 days a week at your service.
Email Support
Contact us by email for detailed privacy-related requests or to submit a request to delete or correct your information.